Privacy Policy
Last updated: August 5, 2026
1. Who we are and scope of this policy
This Privacy Policy describes how Wasel AI Holding ("Wasel", "we", "us") collects and uses information through this website (the Wasel AI Holding corporate site). It does not cover the products of our portfolio companies, Citely and Osool, which each publish and maintain their own privacy policies covering their respective applications.
2. Information we collect
We collect information you voluntarily provide through our contact form (such as your name, email address, and message). We also collect limited technical information automatically through cookies and standard web analytics, such as pages visited, browser type, and approximate location derived from IP address.
3. How we use information
We use the information we collect to respond to inquiries sent through our contact form, to understand how visitors use this site so we can improve it, and to maintain the security and proper functioning of the site. We do not sell personal information.
4. Cookies
We use a limited set of cookies for essential site functionality (such as remembering your language preference) and for basic, privacy-respecting analytics. You can control cookies through your browser settings; disabling them may affect some site functionality, such as the language switcher.
5. Third-party service providers
We rely on third-party infrastructure providers to operate this site, including Vercel for hosting and deployment. These providers may process technical data (such as request logs) as part of delivering their services to us, under their own data processing terms.
6. Data retention
We retain contact-form submissions only as long as needed to respond to your inquiry and for a reasonable period afterward for record-keeping, unless you ask us to delete it sooner.
7. Your rights
Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us using the details below.
8. Children's privacy
This site is not directed at children, and we do not knowingly collect personal information from children.
9. International users
Wasel AI Holding primarily serves users in the Middle East and North Africa (MENA) region. By using this site, you understand your information may be processed in the country where our hosting provider operates.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
11. Contact us
For privacy-related questions or requests, contact us at privacy@waselai.com.